|Customer Service Department||Technical Support|
|Monday – Friday 9:00 am – 5:00 pm MST (Arizona)||Submit Support Tickets 24/7|
|Phone: (844) 237-4150||Click Here!|
Training & Support
Submit a Support Ticket
Q: Is there a tutorial I can follow?
A: If you are a current customer we have an password accessible training Manual you can access 24/7. We are also working on a Tutorial Video!
Q: Can I use the online software on more than one computer?
A: Yes, but only one person to each user account is allowed.
Q: Can I use the software on more than one computer?
A: Yes! This Online Software is accessible to Users anywhere with an internet connection.
Q: How many users are allowed to access at one time?
A: Our standard plan includes two (2) concurrent users with the option to add on as many concurrent users as you want at an additional fee of $25.00 USD a month.
Q: What does the support team offer?
A: We offer unlimited Technical & Customer Support from an experienced and friendly staff via phone, email and online submission.
Q: How do I reach a support team member?
A: Telephone (844) 237-4150
**Technical & Customer Support Form Available 24/7
Monday – Friday 9:00 am – 5:00 pm MST (Arizona)
Saturday & Sunday Limited Hours (Via form submission and email)
Q: What licensing is required?
A: Our standard license provides full access to all the functionality of our online software system, providing you with technical support and access to all updates.
Q: Do I need any special hardware or software to use Really Good System?
A: No special hardware or software is required, just a computer with internet access.
Q: Is my information stored safely?
A: Your Really Good Sytem database is carefully maintained and automatically backed up every X minutes to protect your essential information.
Q: What are the system requirements for Really Good System?
A: Really Good System works anywhere with a computer running Internet Explorer, Chrome or Firefox and a broadband internet connection.
Q: Do I need to be an internet expert to use Really Good System?
A: No and we provide online training elements for you to access 24/7 every day of the year.
Q: Will it work for a small or large business?
Really Good System is flexible and ideal for small or large businesses.